Being a customer-oriented company, we do our best to make our processes as clear and transparent for you as possible. We adhere to the best industry practices and always commit to deliver a predictable high quality result that you expect from your vendor. We place the major focus on delivering secure, reliable solutions of long-term value that enable our customers to concentrate on their core business objectives.
A proper development methodology is one of the fundamental preconditions of receiving quality software. Depending on project objectives, complexity level and customer specific requirements we select the most suitable methods to deliver faster and better results.
RobustApps has hands-on experience in working with a variety of established proven methodologies like Scrum, XP, MSF, SEI PSP/TSP. We also can elaborate methodological recommendations for a specific project based on ideas and principles like SEI-CMMI (and SW-CMM), IBM Rational Unified Process (RUP) and V-Model.
Quality Management System
We realize the paramount importance of quality assurance processes. That’s why we engage our independent QA department in product development very early – right after the initial project requirements have been studied. Our Quality Management System ensures full compliance of our software solutions with stringent quality standards and enables our clients to entrust their software development initiatives to RobustApps.
Effective Project Organisation
The customer resolves all issues through a project manager responsible for work planning, overall management and progress tracking. For more efficient communication the customer also has the access to an escalation person like project coordinator to address all possible issues from RobustApps’s team. The communication is carried out by email, instant messengers, phone and personal meetings.
All requests are sent to the change requests pool accessible to both the customer and RobustApps’s managers. The pool serves as a base for planning future iterations’ scopes. This approach allows the customer to control the timeline and budget of the project.
Competence transfer involves both documentation and knowledge transfer, including specifications, design, test, release, guideline documents and user manuals and end-user or administrator trainings.
Planning and Reporting
A detailed plan is created at the beginning of each phase and is updated by the project manager weekly or more frequently if necessary. This allows transparent tracking of the project status and provides a clear vision of the project costs at every stage.
From experience we know that creation of a visual prototype of the future solution (GUI, look and feel, real controls and navigation) at the requirements gathering stage is an effective practice. Its purpose is to let the customer “feel” the future solution and probably adjust the requirements at the very beginning.
To make outsourcing engagements as low-risk as possible multiple factors should be taken into account. Our experience of efficient risk management and an advanced risk mitigation policy ensure safe, predictable relationships and allow avoiding the pitfalls and delivering the project on time and on budget.